Medical records, without the chase.
One place to request records, approve them, and keep them. Built for the patients who own the record and the teams who depend on it.
Built for everyone who touches the record.
The same case, seen the way each person needs to see it.
Patients and families
Approve each request item by item, keep your own copy of every document, and take the whole vault with you whenever you want.
Clinics and specialists
Ask another provider for the records you are missing, then watch what has arrived and what is still outstanding.
Practices
One place for the whole office to request, track, and store records, with roles that decide who can see what.
RCM and billing teams
Gather complete documentation the first time, with a history of every request and every file behind each claim.
Four steps, whichever side you're on.
Nothing to install, and nothing for the patient to figure out.
For patients
Create your account
Sign in with a passkey or an email code. No password to remember.
Approve what you choose
Say yes item by item, and change your mind later.
Watch it happen
Every request shows where it is, in plain language.
Keep your own copy
Your records stay in your vault, and you can export all of it.
For your team
Request
Send one secure link instead of calling and faxing.
Patient approves
They review and sign from their phone.
Documents arrive
Each file is scanned and held until it comes back clean.
Everything on the case
Received and still missing, side by side, with the full history.
The careful parts, built in from the start.
Not settings you have to remember to switch on. These hold whether or not anyone is watching.
Nothing opens before it is checked
Every upload is quarantined and scanned. If the scanner cannot give a clean answer, the file stays locked away rather than through.
Files never pass through us
Uploads go straight from the browser into encrypted storage. The application never touches the bytes.
Encrypted with a key you control
Storage refuses to start without a customer managed encryption key, so there is no quiet fallback to weaker settings.
A history that cannot be rewritten
The audit trail is append only. There is no code path that edits or deletes an entry, for anyone.
Patients can take it all with them
One action produces a complete archive with a plain list of what is inside and what was held back.
Built for people who need it to be simple
Large targets, real keyboard support, plain wording, and no timer that signs you out without warning.
Simple plans, one for every size.
Patients and members your practice invites are always free, on every plan.
Records are encrypted in transit and at rest, every access is written to an audit trail that cannot be edited, and retention is held to a fixed floor. A BAA is available for covered entities.
Read about securityReady to stop chasing records?
Try the live demo with sample data, or start free and bring your first case across.